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If it requires a pile of proprietary and special hardware, custom made screw drivers and extras al shipped to you it isn’t my definition of user-replaceable. And me remind you that whatever Apple is providing now was the result of the effort of multiple people pressuring the US govt. to get something, not their first approach.
Now you’re moving the goalposts. Apple gives users the same tools to open the case and swap the battery that they give to their own stores, and predictably people still complain regardless.