Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

@reallykindasorta@slrpnk.net · 3M

Amazon’s system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

@jonne@infosec.pub · 3M

Yep, I doubt the chatbot has direct access to the inventory.

@Chewget@lemm.ee · 3M

One of their marketed features is the ability to access this type of useful information. Amazon is supposed to be one of the leading developers of the technology. I would be more surprised if they didn’t.